Frequently Asked Questions
Everything you need to know about our botanical beauty essentials.
Are your products 100% natural and organic?
Yes, at Lavandula Farm, we prioritize purity. All our products are crafted using organic botanicals and are free from synthetic fragrances, parabens, and sulfates.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return the unused portion for a full refund or exchange.
Do you test your products on animals?
Absolutely not. Lavandula Farm is a cruelty-free brand. We never test our formulas on animals, nor do we work with suppliers who do.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How should I store my skincare products?
To maintain the potency of our natural ingredients, we recommend storing your products in a cool, dry place away from direct sunlight.